What We Collect And Why
Our privacy approach is built around your account wallet, not around collecting more than we need. When you register, we ask for basic identity details — name, phone number, date of birth — plus the payment information tied to whichever rail you use, whether that's a
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bKash number, a Nagad wallet or a Rocket account. We store this so we can match deposits and withdrawals to the right account and confirm your identity if a withdrawal needs manual review. We keep transaction logs for as long as is reasonably needed to resolve
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disputes, satisfy accounting requirements and respond to any request from a payment provider like bKash, Nagad or Rocket. We do not sell your data to third-party marketers, and we limit internal access to staff who need it to process your account, support ticket or withdrawal request.
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Cookies on the site help remember your session and language preference on mobile and desktop; they don't track you across other sites we don't operate. If you're logging in from Dhaka or anywhere else in Bangladesh, the same handling rules apply, though what we can offer
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and how account verification works depends on your local law and the eligible regions we can serve. You can ask us at any time what data we hold on your account, request a copy, or ask us to correct or delete records we're not legally required
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to keep. We'll confirm the outcome of any request through the same contact channel you used to reach us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.